Overview

Our refund and returns policy last 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Gift cards

To complete your return, we require a receipt or proof of purchase.

Please send your purchase back to:
“Shop # 264, Punjab Block Near MCB Bank Azam Cloth Market, Lahore”.

There are certain situations where only partial refunds are granted:

• Any item not in its original condition damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 15 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and your certain amount will be credited to your Bank Account, Easy Paisa, Jazz Cash, or any payment method in 15 working days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your bank, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please send us a message at {Contact Us}.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged from our side.
We do not accept any stiched, shrinked, or nonoriginal state of the product.
If you meet the Exchange policy then send your item to “Shop # 264, Punjab Block Near MCB Bank Azam Cloth Market, Lahore”.

Shipping returns

To return your product, you should mail the product to “Shop # 264, Punjab Block Near MCB Bank Azam Cloth Market, Lahore”.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Message us at {Contact Us} for questions related to refunds and returns.